Help! Someone else's criminal charges are on my record! [LiveScan]

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LiveScan FAQ on http://oag.ca.gov/fingerprints/security_faq provides the following:

“If you feel the information contained within your criminal history record is incorrect, you may submit a formal challenge to the Department of Justice only after you have received a copy of your record from the Department, pursuant to California Penal Code sections 11120-11127. Form BCIA 8706 “Claim of Alleged Inaccuracy or Incompleteness” will be mailed to you along with your record. Submit form BCIA 8706 and any supporting documentation to the Department of Justice at the address provided on the form. The challenge will be reviewed and a written response will be provided, along with an amended copy of your criminal history record if appropriate.”

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